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FREQUENTLY ASKED QUESTIONS
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What temperature should I set my thermostat?To add a new question go to app settings and press "Manage Questions" button. Obviously the time of year becomes a big factor for desired temperature settings. In the summer months the average temperature setting is 78°-80°, in the winter 70°-72° seems to be the most common setting. Remember, when leaving your house, try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.
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How do I know if my A/C unit is big enough?Before purchasing a replacement system you should always make sure your system is sized properly. Our representative will provide a heat load calculation to determine the proper size and make the appropriate recommendation. Remember, bigger is not always better.
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How often should I replace my filters?For optimum efficiency and filtration, we recommend that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.
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How often should I have maintenance done on my air conditioner?You should have maintenance done on your air conditioning system twice a year. This not only ensures maximum efficiency, it enables us to foresee any possible problems that may occur in the near future.
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Is there anything I should check prior to calling for service?Yes. Check to be sure that the air handler or furnace is plugged in. Check that the breakers and the disconnects are turned on and be sure the thermostat is set correctly.
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